Shipping Policy

At Coastal Charm, each piece is made with care and attention to detail. Please review our shipping policy below before placing your order.

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Processing Times

Please allow 7–10 business days for your order to be processed and shipped. Custom Charm Bar orders and made-to-order items may require additional processing time. Once your order has shipped, you will receive a confirmation email with tracking information.

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Delivery Times

After your order ships, you can expect delivery within 3–7 business days for standard U.S. shipping. Delivery times may vary during holidays, peak seasons, or due to carrier delays.

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Shipping Rates

Shipping rates are calculated at checkout based on your location and shipping method selected. We currently ship within the United States. (If you offer international shipping, add details here.)

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Package Insurance

All packages are automatically insured for their full value, including shipping. If your order is lost, stolen, or damaged during transit, please contact us at info@coastalcharm.co so we can assist with a claim or replacement. We take care to ensure every order arrives safely and securely.

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Tracking Your Order

You will receive a tracking number via email once your order has shipped. Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

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Questions & Support

If you have any concerns about your order or need assistance with shipping, please contact us at info@coastalcharm.co and include your order number.

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✨ We take pride in carefully packing and shipping each order. Thank you for supporting our mother–daughter-owned small business!